Terms of service

These Terms of Service ("Terms") govern your use of the Basic Intimates website (the "Site") and your purchases of products from Basic Intimates ("we," "us," or "our"). By accessing the Site or making a purchase, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site or make a purchase.

  1. Use of the Site: You may use the Site for personal and non-commercial purposes only. You agree not to use the Site for any illegal or unauthorized purpose and to comply with all applicable laws and regulations.

  2. Product Availability and Pricing: All products on the Site are subject to availability. We reserve the right to change prices and product availability at any time without notice.

  3. Order Acceptance and Cancellation: Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or decline your order for any reason. You may cancel your order within 24 hours of placing it, subject to our cancellation policy.

  4. Payment: Payment for orders placed on the Site must be made using the payment methods provided. We accept Visa, MasterCard, American Express, and other major credit cards.

  5. Shipping and Delivery: We ship orders to the address provided at checkout. Shipping costs and delivery times vary depending on the shipping method selected. We are not responsible for any delays or issues with shipping once the order has been dispatched.

  6. Returns and Exchanges: Please refer to our Return Policy for information on returns and exchanges.

  7. Intellectual Property: The Site and its contents, including but not limited to text, graphics, logos, images, and software, are the property of Basic Intimates and are protected by copyright, trademark, and other laws.

  8. Limitation of Liability: In no event shall Basic Intimates, its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or your purchase of products from Basic Intimates.

  9. Indemnification: You agree to indemnify and hold Basic Intimates harmless from any claims, losses, damages, liabilities, costs, and expenses (including attorney's fees) arising out of or in connection with your use of the Site or your violation of these Terms.

  10. Governing Law: These Terms shall be governed by and construed in accordance with the laws of [your jurisdiction], without regard to its conflict of law principles.

  11. Changes to Terms: We reserve the right to amend these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

If you have any questions about these Terms, please contact us at hello@basicintimates.co.ke/0722951473. Thank you for shopping at Basic Intimates.